Track Your Order
Recovery Room Gear · Delivery updates
Track Your Order
Your gear is on its way. Here’s how to follow your shipment and get help when you need it.
Your tracking link arrives by email
Once your order ships, we’ll send a shipping confirmation email with a tracking number and link. Open the link to see the carrier’s latest delivery updates. Tracking is available after shipment, not while your order is being prepared.
How to check your delivery
- Find the shipping confirmation email sent to the address you used at checkout.
- Select the tracking link in that email to follow your package with the carrier.
- Can’t find the email? Check your spam or promotions folder. If it’s still missing, email us with your order number.
Business days are Monday through Friday, excluding holidays. Order cut-off is 2 PM EST, Monday to Friday. A product-page note about extra time takes precedence over these general estimates. Shipments may travel via USPS, UPS, FedEx, or a similar carrier.
Need help with a delivery?
It’s taking longer than expected
If delivery exceeds the estimated 6–11 business day window, contact us with your order number so we can look into it.
Tracking says delivered, but you can’t find it
Confirm the shipping address, check with neighbors or building management, then contact us so we can assist with a trace.
An item is missing
Contact us within 7 days of delivery and include your order number and the missing item details.
We’re here to help
Email us with your order number and a short description of the issue.
support@recoveryroomgear.comFor complete delivery terms, see our Shipping Policy.
